Privacy Policy for Block Tops Inc.
Effective Date: [10/15/2025]
Website: https://www.blocktops.com
This Privacy Policy describes how Block Tops Inc. (“we,” “our,” or “us”) collects, uses, and protects personal information obtained through our website and communications, including SMS text messaging. By using our website or providing personal information, you agree to this Privacy Policy.
1. Your Privacy
Your privacy is important to us. This notice explains our information practices and the choices you can make about how your information is collected and used. By using our site or services, you consent to the practices described in this policy.
2. State Law & Accompanying Rights (California)
California residents have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the rights to:
- Know and access the personal information we collect.
- Delete personal information, subject to certain exceptions.
- Correct inaccurate information.
- Opt out of the sale or sharing of personal information.
- Limit the use and disclosure of sensitive personal information.
- Be free from discrimination for exercising these rights.
We also honor opt-out preference signals (such as Global Privacy Control) where required by California law.
3. Our Commitment to Children’s Privacy
We do not knowingly collect or maintain information from individuals under 18 years of age. Our website and services are not intended for minors, and no part of our website is structured to attract anyone under 18.
4. Google Analytics
We use Google Analytics to analyze how users interact with our website. Google Analytics uses “cookies” to collect information such as IP addresses and browsing activity. This data helps us improve user experience and site functionality.
You can refuse cookies by adjusting your browser settings. By using our website, you consent to data processing by Google as outlined in their privacy policy.
5. Collection of Personal Information (Notice at Collection – California)
We collect personal information from or about you when you visit our site, request a quote, purchase or receive services, contact us, or opt in to SMS text messages. The following table outlines the categories of personal information, purposes, and retention practices.
| Category | Sources | Purposes | Retention |
|---|---|---|---|
| Identifiers (e.g., name, email, phone, address) | You; your device | Provide quotes, communicate, fulfill services, and improve operations | Retained only as long as necessary to fulfill purposes or meet legal requirements |
| Customer Records / Commercial Information | You; internal records | Billing, service management, customer support | Same as above |
| Internet Activity (IP, browser type, pages viewed) | Your device | Analytics, security, fraud prevention | Same as above |
| Geolocation (approximate) | Your device | Security and analytics | Same as above |
| Audio/Visual (e.g., voicemail, service photos) | You | Customer support and service quality | Same as above |
| Sensitive Personal Information (SPI) | You; payment processors | Payment processing, fraud prevention | Retained only as necessary; not used for profiling or advertising |
We will not collect additional categories or use your personal information for unrelated purposes without notice. We do not sell or share personal information as defined by the CCPA/CPRA.
6. How We Use Your Information
- To provide and improve our products, services, and website.
- To send service-related communications and quotes.
- To send promotional offers or service updates (if opted in).
- To respond to customer inquiries and support requests.
- To comply with legal and regulatory obligations.
We will not sell, rent, or otherwise share your personal or mobile information with third parties for their marketing purposes.
7. SMS Text Messaging Policy (TCPA/CTIA Compliance)
Opt-In: By providing your mobile number and checking the SMS consent box (or otherwise affirmatively opting in), you authorize Block Tops Inc. to send text messages related to your inquiries, appointments, or services. Consent is not a condition of purchase.
Opt-Out: You may opt out at any time by replying STOP. To get help, reply HELP. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Data Collected via SMS: We may collect your mobile number, message content, and limited carrier/device metadata to ensure message delivery. This data is used solely to manage our messaging services and is not shared for marketing purposes.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or mobile network is entirely secure, and we cannot guarantee absolute security.
9. Sharing of Information
- Service Providers: We may share information with trusted vendors (such as hosting providers, analytics services, or SMS gateways) bound by contract to use it only for providing services to us.
- Legal Compliance: We may disclose information to comply with lawful requests, court orders, or legal processes.
- Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales.
- With Your Consent: We may share information if you explicitly authorize it.
We do not sell or share personal information for cross-context behavioral advertising. If that changes, we will provide a “Do Not Sell or Share My Personal Information” link and honor opt-out signals such as Global Privacy Control.
10. Google AdSense & Third-Party Cookies
Third-party advertising networks may use cookies to deliver ads and measure effectiveness. You can manage preferences through each provider’s settings. We do not control these cookies.
11. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy policies or content of such third-party websites. Please review their policies before sharing any personal information.
12. Comments Policy
We encourage respectful discussion and may remove comments that are off-topic, abusive, spam, or otherwise violate our guidelines. By posting a comment, you grant Block Tops Inc. the right to display and distribute it across our platforms.
13. Your California Privacy Rights
California residents can exercise the following rights (subject to verification and exceptions):
- Right to Know/Access: Obtain details about the personal information we collect and how we use it.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate information.
- Right to Opt-Out: Direct us not to sell or share your personal information.
- Right to Limit: Limit the use or disclosure of sensitive personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising these rights.
We also comply with California’s “Shine the Light” law, which provides additional transparency for the disclosure of personal information to third parties for direct marketing. We do not disclose such information for that purpose without your consent.
14. How to Exercise Your Rights
You may submit a privacy rights request using any of the following methods:
- Web: [https://www.blocktops.com/contact/]
- Email: [[email protected]]
- Phone: (714) 978-5080
We will verify your request and respond within the timeframe required by law (generally within 45 days). You may also designate an authorized agent to make a request on your behalf.
15. Financial Incentives
We do not offer programs that provide price or service differences related to personal information. If we create such programs, we will provide a “Notice of Financial Incentive” before enrollment.
16. Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, we securely delete or de-identify the data.
17. Change Notice
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website signifies your acceptance of the revised policy.
18. Contact Us
Block Tops Inc.
1321 S. Sunkist St.
Anaheim, CA 92806
Telephone: (714) 978-5080
Fax: (714) 712-4000
Website: https://www.blocktops.com
Last updated: [10/15/2025]